Querying graded work

If you disagree with the grade on any graded work, then:

• You must send Dr Hollier an email within 5 business days of receiving the grade.
• The email querying your assignment(s) grade must be through iCollege and must contain: (i) Assignment title; (ii) Attempt number (if applicable); (iii) Question number; (iv) Why you think it was graded incorrectly; (v) What score you think you should have received. This must be done for each assignment and/or question that you want to query.

Grade queries must be within 5 business days of receiving the grade for that assignment. Querying grades on assignments cannot be made at the end of the semester when you have calculated your course grade. The only exception to this is that any grade query on assignments close to the end of the semester must be submitted a minimum of 2 days before the end of classes date listed in the class schedule (this could mean less than 5 business days to query grades for assignments towards the end of the semester).

During final exam week you can only query an assignment within 2 days of the grade being posted. For the in class and/or proctored part of a final exam, this has to be done before 11am of the next day from the date of the in class final exam (example: Your final in class exam is Tuesday, you have until 11am on Wednesday to query the in class final exam). After these specified time points the grades on the assignment(s) are considered final, accepted as an accurate grade by everyone, and can no longer be queried.

Dr Hollier will review the assignment / question(s), apply the grading criteria to the assignment / question(s), apply course policies strictly to the letter of the policies in the syllabus, and reply with information as to why it was graded the way it was. This could result in the grade either increasing, remaining the same, or decreasing. The grade that is applied in regrading will be the final grade for that assignment / question(s) whether it increased, remained the same, or decreased. The original grade will be considered invalid, and the grade according to the grading criteria after regrading will be used.

Dr Hollier does not review graded work in person. If you did not clearly answer the question, then you cannot add clarification or further explanations after the fact. Only the submitted work will be considered, not “this is what I meant”.

All grade queries must be done through email so there is written documentation of the grade breakdown. Verbal queries will be ignored. All course policies will be strictly applied when any grade query is submitted. This could also result in the overall course grade either increasing, remaining the same, or decreasing. The original grade will be considered invalid, and the grade after all course policies are strictly applied will be the valid grade.